BlueCopy in action: How NTT DATA automates SAP System Copies
NTT DATA Business Solutions, a renowned global SAP and IT service provider, has been successfully using the EPOS app BlueCopy for more than three years to automate SAP system copies as a key part of its automation strategy. The solution benefits both NTT DATA and its SAP customers. PoCs for other EPOS apps are already under way.
Focus/Challenges
- Increase SAP Basis automation
- Improve process quality in SAP Basis Managed Services
Solution
- EPOS Apps in use:
- BlueCopy
Benefits
- Consistent, high-quality processes within each app and across the service chain
- Fewer error redundancies
- Time savings
- Reduced processing times
- Cost savings through greater automation in SAP system copy processes
SAP-/IT-Service Provider: NTT DATA Business Solutions
With over 15,000 employees and thousands of SAP customers worldwide, NTT DATA (https://www.nttdata.com/global/en/) is one of the largest SAP full-service providers globally. The company operates six large data centers, five of which have already completed the rollout of BlueCopy. As of February 2025, more than 500 SAP system copies per year are being executed using Empirius' BlueCopy - reliable, fast, and efficient.
Rethinking SAP System Copies: Why NTT DATA chose BlueCopy
BlueCopy has been running in production at NTT DATA for around three years. The decision to adopt the solution was preceded by an in-depth market evaluation and a successful proof of concept. The main drivers for rethinking their SAP system copy strategy - as part of NTT DATA’s broader automation roadmap as a SAP Cloud Managed Service Provider - were:
The challenge: SAP system copies previously required extensive manual effort and highly customized configurations, leading to long turnaround times. As a SAP Managed Service Provider, NTT DATA needed a more efficient solution - and found it in BlueCopy.
Challenges
high manuel effort, custom configurations, long processing times
Solution
BlueCopy
Why Empirius? Why the EPOS App BlueCopy?
As Patrick Behr, Head of Global Project Delivery/Global Business & Managed Services at NTT DATA, explains:
“Empirius BlueCopy has established itself as a revolutionary solution for performing SAP system copies. Its intelligent use of automation significantly reduces manual workload while minimizing the risk of human error.”
He goes on to highlight:
“The solution offers a user-friendly interface and flexible configuration options, enabling even complex copy processes to run efficiently and reproducibly.” Behr particularly points to features like selective data backup and targeted data reproduction as standout benefits. BlueCopy also integrates seamlessly into the existing data center infrastructure, workflows, and tools.
A future-proof investment that pays off
Expectations for BlueCopy have been fully met, and satisfaction is high. The benefits NTT DATA is realizing with the EPOS app are substantial. Patrick Behr states:
“Our customers benefit from shorter downtimes, optimized resource usage, and significantly increased productivity in SAP operations. It's a future-proof investment that delivers rapid ROI and enables IT teams to focus on strategic initiatives rather than repetitive tasks.”
NTT DATA is planning to further optimize its use of BlueCopy - for instance, by provisioning new systems with predefined configurations using BlueCopy templates. The expected time savings from this enhancement: approximately 50%.
50%
estimated time savings through further optimization
„Our customers benefit from shorter downtimes, optimized resource usage, and significantly increased productivity in SAP operations. It's a future-proof investment that delivers rapid ROI and enables IT teams to focus on strategic initiatives rather than repetitive tasks."
Further EPOS Apps in the pipeline
Thanks to the positive collaboration with Empirius and the strong results with BlueCopy, NTT DATA is continuing to drive its automation efforts. The plan: expand the automation strategy using additional EPOS apps as part of upcoming proof-of-concept projects.
EPOS - our SAP Basis automation suite - currently includes more than 15 specialized apps, including BlueCopy. Other key apps include SAP Kernel Update and HANA DB Update (both feature automated SAP system stop/start procedures), SAP Profile Parameter Setting, SAP Security Notes Management, SAP Compliance Check, Reporting Functionalities for real-time system status monitoring, including SAP system usage, HANA or AnyDB deployments, and OS-level insights
EPOS is our central management and automation platform for SAP Basis and infrastructure. Benefit from automated workflows and gain more time, flexibility, and peace of mind to focus on what truly matters.
BlueCopy
Fully automated SAP system copies in hours instead of days—including all pre- and post-copy tasks.
More than just BlueCopy: EPOS Apps that automate your SAP Basis Processes
EPOS is more than a single solution - it's a modular platform that automates key SAP Basis tasks. The suite brings together over 15 specialized apps designed to make SAP basis processes more efficient, secure, and transparent. In addition to BlueCopy, EPOS offers proven tools for compliance, updates, reporting, and security.
SAP Kernel Update
Safely automates SAP kernel updates - including coordinated stop/start/restart procedures.
HANA DB Update
Automates HANA database updates, including all critical stop/start/restart operations.
SAP Profile Parameter Setting
Centralized, automated management and audit-proof documentation of SAP profile parameters.
Security Notes Management
Simplifies the full lifecycle of SAP Security Notes - from identification to implementation and tracking.
SAP Compliance Check
Continuously verifies your SAP system settings for compliance and operational standards. Instantly flags deviations.
Reporting App
Delivers real-time dashboards on SAP systems, database platforms (e.g., HANA, AnyDB), and OS-level insights - for full transparency.
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